

Important Note (size)
1.Please noted size will have 1-5mm error as handmade.onlymaker shoes are all handmade
2.if your foot fat or wide,please choose one size bigger than the normal size.
3.As for size of shoes: Each brand has its own size chart. You can refer it and check the chosen size,If you are not so sure about the suitable size, please tell us about your feet length and width. We will offer the suggestion to help you.
For the best fit, DO not guess your size or select based on your regional shoe size.


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FAQ
Onlymaker is a shoes brand, synchronized with the latest fashion trend, taking dedicated handmade craft work as well as an attractive price.
Q1: can you send me a real pictures? with BOX?
Onlymaker Only Use real pictures,all pictures take by ourselves,you will get the shoes same as the pictures.also you can check the feedback, all of our shoes is the same as the pictures, all shoes we send with BOX.
Q2:How can i choose the size?
Each brand has its own size chart. You can refer it and check the chosen size
If you are not so sure about the suitable size, please tell us about your feet length and width. We will offer the suggestion to help you.
Q3:My parcel logistics information can not be displayed,or logistics information error,how can i do?
Please contact our custmer service first.we will contact the post office to solve the problem for you as soon as possible to ensure the safety of your parcel
Q4: What if I buy it and DO NOT fit?
Before place an order, if you ask suggestion from us, then size still has problem, we will exchange the updated size to you for free. If there is quality problem, we will reprocess a new pair to you for free after the confirmation.
Q5: When can I RECEIVE my shoes?
You will receive your shoes within two weeks if no surprise,faster shipping or an urgent needing is still available, please contact us in detail.
Q6: What if i want to do the RETURN?
For any problem, please contact us first, we will try our best to solve it. if you still need a return, you can return the item to our US or Germany office.

| Color | CD230841B, CD230841C, CD230841F, CD230841E, CD230841D, CD230841A |
|---|---|
| Shoe Size | 5, 6, 7, 8, 9, 9.5, 10, 11, 12, 13, 14, 15 |
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at poshdollsbeauty@yahoo.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at poshdollsbeauty@yahoo.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at poshdollsbeauty@yahoo.com.
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